TrackSmart has slowly been getting a facelift. From the new reports and preferences screens to the “Calendar 2.0 Beta,” we’ve been busy bringing improvements to the site to help our members manage employee attendance and recordkeeping faster and with less hassle. As we update the look and feel of each area, we also like to add a new feature or functionality that’s been requested through the member community. For example, when we changed the reports, we added the ability to export to CSV, filter by department and save a report to a “favorites” page for quick future access. With the new calendar, we added the ability to filter by department and to view employee names in the calendar rather than just the code.
Why are we making all these changes?
At TrackSmart, member satisfaction is our top priority. Let’s face it, if our members have a hard time using the site, they’re not going to use it. And if they don’t use it, they won’t upgrade to a premium plan or stick around through the next renewal.
What we learned was that the technology used for much of our original application was creating a lot of pain for both new and established customers. Many could not access the calendar from the very start and others had difficulty after any updates were made to the site. That’s just not acceptable to us. When we say TrackSmart is easy to use, it should be easy to use for everybody. So, we decided it was time for some new technology that would alleviate headaches instead of cause them.
We plan to continue delivering the enhancements our members need while providing a simple yet robust solution. Our design and development efforts will be focused on updating and enhancing the site with the new technology, so you’ll want to make sure you begin working in Calendar 2.0 to get acquainted with it. Feature updates to Calendar 2.0 will not be updated in the classic version.
The Classic Calendar will be available for the next few months, but you can expect it to be retired by early November.
If you have any questions or feedback about the changes, please share it in the community.