Category Archives: Scheduling
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Keep Your Customers Listening: Avoid These 5 Cliche Call Center Phrases
If you’ve ever been stuck on the phone with the typical call center, you can practically predict what they’re going…
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5 Must-Have Marketing Tools for Retailers
Don’t just rely on in-store sales to market your retail business. Learn which online tools can really help you grow!
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Boost Restaurant Staff Engagement with These Shift Scheduling Tips
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7 Ways to Make Retail Employee Holiday Scheduling Easier
Scheduling retail employees during the holiday season can be a nightmare. In addition to secular holidays like Thanksgiving and New…
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How to Fix the 10 Most Common Retail Scheduling Complaints
If you’re creating employee schedules, you’ve probably dealt with your fair share of complaints from employees. While you can’t eliminate…
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How to Improve Call Center Efficiency in 7 Steps
The first point of contact between customers and a business is the call center. Call center employees are on the…
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Bringing Peace to the Holiday Vacations Battleground
The holidays are not always the most wonderful time of the year when it comes to managing employees. Along with the festivities…
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Is Flextime Right for Your Company?
With employees getting squeezed by greater demands both at work and at home, can flextime help you get their best…
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How to Get Publicity for Your Retail Store: Part 1
Publicity isn’t a secret club you’re not invited to. It’s just a matter of knowing a few tips and tricks to get your foot in the door with local journalists.
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4 Kinds of Bosses You Don’t Want to Be
If you sound like any of these bosses, it’s time to make some adjustments to your communication style… just saying.
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5 Ways Shift Scheduling Software Prevents Employee Turnover
Employee turnover is insanely expensive to our businesses, although its costs don’t always show up on a profit and loss statement. Here are 5 ways shift scheduling software can help prevent employee turnover.
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5 of the Biggest Headaches Managers Have in Scheduling
If you work in retail, restaurants, healthcare or any business where you have to schedule much (most businesses!) you know that it can be a pain in the you-know-what to get that schedule perfected every week or two.
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10 Ways To Make Your Business Take Off
Last month, Paul Graham of Y Combinator wrote a fantastic article on “doing things that don’t scale.” If you’re not…
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Top 3 Employee Scheduling Pitfalls
Let’s talk about employee scheduling – I know – it’s an incredibly boring subject. But if you’re using a paper schedule, or…
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How Employee Scheduling Tools Save Managers 6 Hours Per Week
If you run a small business you probably *hate* creating the employee schedule – it’s a thankless, but critical, task. …
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