TrackSmart Employee Attendance Tracking Blog

All the cool kids are doing it!

It seems “Roadmap” posts and articles are all the rage with cloud-based solutions, these days, and we’d really like to join the fun.

Here are a couple of caveats:

1. We roll with the punches.  For example, Member feedback may tell us we need to prioritize an unplanned project ahead of one on the plan…or we may delay a project into next year if we can’t deliver the quality needed.
2. These are big picture initiatives, details and other smaller projects will come to light as we’re ready to release new features and functionality.

So, on with the show…

1. Buh-bye Silverlight.  Too many folks have either missed out on TrackSmart completely or bent over backwards to make their browser settings compatible with this technology. Over the course of this year, you can expect to see less of the “Loading” messages until they’re gone completely.
2. Report Filters and CSV Export. Premium members will soon be able to “Filter by Department” when running reports. Plus, most reports will be available in a CSV export, so you can play with or sort the data how you’d like.
3. Employee Records-palooza. Employee records and attendance tracking go hand-in-hand. Look forward to expanded Employee Profiles and TrackSmart developing into a more complete paperless Employee Recordkeeping solution.
4. More Employee Self-Service. Don’t you love it when you can pass on administrative work to your employees? More of that is on the way… plus that Employee Calendar our members have been requesting, in the Community.
5. Basic Accruals. It’s a lot more complicated than you think, but we ain’t skeered! We know it’s important to our members and we’re committed to making it happen, this year.

Please let us know what you think in the community!

Filed under: TrackSmart Central | Leave a Comment »

Dear Member,

When you signed up for TrackSmart, we promised to let you know in advance of any changes to our recurring fees or billing terms. (See our Terms Of Use for details.) Well, that time has come … As of January 1, 2013, our Premium Plan rates will increase according to the rates below. This change will not affect your current billing term, but the new rate will apply on your next renewal date.

I know, I know. We all hate price increases. But just as with gas and milk and other necessities, the cost of providing the best online attendance tracking tool increases over time. We’ve researched our competition, and we are confident that our new rates still provide the best value for your business.

As a reminder, here are some of the new Premium Plan features we introduced in the past year, as a direct result of feedback from our members:

•Online employee time sheets
•Supervisor approvals (for time-off requests and time sheets)
•Absence Detail & Time-Off Scheduler Reports for employees and supervisors
•Default hours for absence entries
•Ability for employees to change passwords
•Ability to update billing credit card information online

In 2013, you can look forward to more great features, along with our continued commitment to enhancing TrackSmart based on input from our members. These are just a few of the upcoming new Premium Plan features that will go live in the next month or so:
•New absence and event codes
•Option to track by days or hours
•Time sheet enhancements to help support payroll tasks

Premium Plan Rates as of 1/1/2013
CoreTrack: $14.95 monthly, $129 annually
FlexTrack: $24.95 monthly, $229 annually
PowerTrack: $34.95 monthly $329 annually
PowerTrack Plus: $44.95 monthly, $429 annually

Thank you for being a loyal TrackSmart member. If you have any questions about your account, please email us at memberservices@tracksmart.com.

Happy tracking,

Helene Kopel
Brand Manager, TrackSmart.com

Filed under: TrackSmart Central | Leave a Comment »

As you may have figured out by now, the TrackSmart team is always working hard behind the scenes to continuously improve the site based on member feedback. Our technical gurus are finishing up programming for our final 2012 Release of site updates. We’ll be headed into some serious testing and hope to go live mid- to late-December.

So, are you curious yet? Good.

Here’s a little taste of what’s in store for our Premium members:

1. Option to track by days or hours – See Member Feedback here

2. New (and improved) codes – See our Poll Results here

• Certificate Expires event code
• Training absence code
• Conference absence code
• In Late absence code replaces Tardy absence code

3. Time Sheet feature enhancements

• Deducted time-off (absence entries) appear on Time Sheet screens for Admins and Supervisors – See Member Feedback
• Two new reports to assist Admins and Supervisors with scheduling and payroll - See Member Feedback
  • Filter by date range (to align with payroll period)
  • Export to CSV (members can work with the data in a spreadsheet to support their payroll provider’s needs)

4.  Lots of other tweaks and fixes that may never get noticed by the member, but we’re too anal-retentive to let stay.

Want to voice your opinion or idea for our next set of enhancements?
Visit the Community to share your suggestions today!

Filed under: TrackSmart Central | Leave a Comment »